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    Terms & Conditions for D-G Tech Prime LLC

    Effective Date: [2026]

    These Terms & Conditions (“Terms”) govern the use of services, software, products, websites, applications, and platforms operated by D-G Tech Prime LLC (“Company,” “we,” “our,” or “us”).

    By accessing or using our services, you agree to comply with these Terms.

    Services

    D-G Tech Prime LLC provides technology-related products and services, which may include:

    • Software development

    • IT consulting

    • SaaS platforms

    • Cybersecurity solutions

    • AI and automation services

    • Digital infrastructure services

    • Technology support services

    • Hardware or electronic product sales

    We reserve the right to modify, suspend, or discontinue services at any time without prior notice.

    Eligibility

    Users must be at least 18 years old or the age of legal majority in their jurisdiction to use our services.

    By using our services, users represent they have legal authority to enter into binding agreements.

    User Responsibilities

    Users agree not to:

    • Violate laws or regulations

    • Attempt unauthorized access

    • Distribute malware or malicious code

    • Reverse engineer software

    • Abuse APIs or systems

    • Interfere with platform operations

    • Upload unlawful or infringing content

    Users are responsible for maintaining account security and confidentiality.

    Intellectual Property

    All content, software, branding, logos, graphics, code, and materials owned by D-G Tech Prime LLC remain our exclusive intellectual property unless otherwise stated.

    No license or ownership rights are transferred without written authorization.

    Payments & Billing

    Users agree to provide accurate billing information.

    Failure to pay may result in:

    • Service suspension

    • Account termination

    • Collection activity

    • Legal enforcement

    Prices may change without prior notice unless contractually guaranteed.

    Subscription Services

    Subscription services may automatically renew unless canceled before the renewal date.

    Users authorize recurring billing where applicable.

    Third-Party Services

    Services may integrate with third-party providers. We are not responsible for third-party:

    • Availability

    • Security

    • Performance

    • Content

    • Policies

    Limitation of Liability

    To the fullest extent permitted by law, D-G Tech Prime LLC shall not be liable for:

    • Indirect damages

    • Lost profits

    • Business interruption

    • Data loss

    • Cyber incidents

    • Service downtime

    All services are provided “as is” without warranties unless expressly stated.

    Indemnification

    Users agree to indemnify and hold harmless D-G Tech Prime LLC from claims arising from:

    • Misuse of services

    • Violations of these Terms

    • Intellectual property infringement

    • Illegal activity

    Termination

    We may suspend or terminate access for violations of these Terms or unlawful activity.

    Contact Information

    D-G Tech Prime LLC
    Email: [admin@dgtechprimellc.com

    Refund Policy for D-G Tech Prime LLC

    Effective Date: [2026]

    D-G Tech Prime LLC values customer satisfaction and aims to provide high-quality products and services.

    Digital Products & Software

    Due to the nature of digital products, software licenses, downloadable materials, subscriptions, and SaaS services, refunds may not be available after:

    • Delivery

    • Download

    • Account activation

    • Service usage

    Exceptions may be granted at our sole discretion.

    Physical Products

    Eligible physical products may be returned within 15 days if:

    • Unused

    • In original packaging

    • Not damaged

    • Accompanied by proof of purchase

    Customers may be responsible for return shipping costs unless the item was defective or incorrect.

    Custom Services

    Custom software development, consulting, AI integrations, and professional services are generally non-refundable once work has begun.

    Subscription Cancellations

    Subscriptions may be canceled at any time; however:

    • Previous payments are generally non-refundable

    • Service remains active until the end of the billing period unless otherwise stated

    Chargebacks

    Fraudulent or abusive chargebacks may result in:

    • Account suspension

    • Legal collection efforts

    • Permanent service restrictions

    • $35 Chargeback fee will be processed 

    Refund Processing

    Approved refunds may take 5–10 business days depending on financial institutions and payment processors.

    Accessibility Statement for D-G Tech Prime LLC

    Effective Date: [2026]

    D-G Tech Prime LLC is committed to ensuring digital accessibility for all users, including individuals with disabilities.

    We strive to improve usability and accessibility consistent with applicable standards, including:

    • Web Content Accessibility Guidelines (WCAG)

    • Americans with Disabilities Act (ADA)

    Accessibility Efforts

    We aim to:

    • Provide keyboard-accessible navigation

    • Support screen readers

    • Maintain readable content structures

    • Improve color contrast and usability

    • Continuously monitor accessibility improvements

    Ongoing Improvements

    Accessibility is an ongoing effort, and we continually evaluate our websites and platforms to improve inclusivity and usability.

    Third-Party Content

    Some third-party integrations or external services may not fully comply with accessibility standards. We encourage users to contact those providers directly regarding accessibility concerns.

    Contact for Accessibility Assistance

    If you experience accessibility barriers while using our services, contact:

    D-G Tech Prime LLC
    Email: [admin@dgtechprimellc.com]

    We will make reasonable efforts to address accessibility concerns promptly.

    Shipping Policy for D-G Tech Prime LLC

    Effective Date: [2026]

    This Shipping Policy applies to physical products sold by D-G Tech Prime LLC.

    Processing Time

    Orders are typically processed within:

    • 3–5 business days unless otherwise stated

    Processing times may vary during:

    • Holidays

    • Product launches

    • Supply chain disruptions

    • High-demand periods

    Shipping Methods

    We may use third-party carriers including:

    • UPS

    • FedEx

    • USPS

    • DHL

    • Freight providers

    Shipping methods and estimated delivery times are provided during checkout.

    Shipping Rates

    Shipping costs are calculated based on:

    • Product weight

    • Dimensions

    • Destination

    • Delivery speed

    Additional customs or import fees may apply for international shipments.

    Delivery Estimates

    Estimated delivery dates are not guaranteed and may be affected by:

    • Weather

    • Carrier delays

    • Customs processing

    • Supply shortages

    • Force majeure events

    Lost or Damaged Packages

    Customers should inspect packages upon delivery.

    If packages are lost or damaged:

    • Contact us within 15 days

    • Provide order details and supporting documentation

    Claims may be subject to carrier investigation procedures.

    Incorrect Shipping Information

    Customers are responsible for providing accurate shipping addresses.

    D-G Tech Prime LLC is not responsible for delays or losses caused by incorrect address information.

    International Shipping

    International shipments may be subject to:

    • Customs inspections

    • Duties

    • Taxes

    • Import restrictions

    Customers are responsible for complying with local import laws and fees.

    Contact Information

    D-G Tech Prime LLC
    Email: [admin@dgtechprimellc.com]
     

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