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Terms & Conditions for D-G Tech Prime LLC

Effective Date: [2026]

These Terms & Conditions (“Terms”) govern the use of services, software, products, websites, applications, and platforms operated by D-G Tech Prime LLC (“Company,” “we,” “our,” or “us”).

By accessing or using our services, you agree to comply with these Terms.

Services

D-G Tech Prime LLC provides technology-related products and services, which may include:

  • Software development

  • IT consulting

  • SaaS platforms

  • Cybersecurity solutions

  • AI and automation services

  • Digital infrastructure services

  • Technology support services

  • Hardware or electronic product sales

We reserve the right to modify, suspend, or discontinue services at any time without prior notice.

Eligibility

Users must be at least 18 years old or the age of legal majority in their jurisdiction to use our services.

By using our services, users represent they have legal authority to enter into binding agreements.

User Responsibilities

Users agree not to:

  • Violate laws or regulations

  • Attempt unauthorized access

  • Distribute malware or malicious code

  • Reverse engineer software

  • Abuse APIs or systems

  • Interfere with platform operations

  • Upload unlawful or infringing content

Users are responsible for maintaining account security and confidentiality.

Intellectual Property

All content, software, branding, logos, graphics, code, and materials owned by D-G Tech Prime LLC remain our exclusive intellectual property unless otherwise stated.

No license or ownership rights are transferred without written authorization.

Payments & Billing

Users agree to provide accurate billing information.

Failure to pay may result in:

  • Service suspension

  • Account termination

  • Collection activity

  • Legal enforcement

Prices may change without prior notice unless contractually guaranteed.

Subscription Services

Subscription services may automatically renew unless canceled before the renewal date.

Users authorize recurring billing where applicable.

Third-Party Services

Services may integrate with third-party providers. We are not responsible for third-party:

  • Availability

  • Security

  • Performance

  • Content

  • Policies

Limitation of Liability

To the fullest extent permitted by law, D-G Tech Prime LLC shall not be liable for:

  • Indirect damages

  • Lost profits

  • Business interruption

  • Data loss

  • Cyber incidents

  • Service downtime

All services are provided “as is” without warranties unless expressly stated.

Indemnification

Users agree to indemnify and hold harmless D-G Tech Prime LLC from claims arising from:

  • Misuse of services

  • Violations of these Terms

  • Intellectual property infringement

  • Illegal activity

Termination

We may suspend or terminate access for violations of these Terms or unlawful activity.

Contact Information

D-G Tech Prime LLC
Email: [admin@dgtechprimellc.com

Refund Policy for D-G Tech Prime LLC

Effective Date: [2026]

D-G Tech Prime LLC values customer satisfaction and aims to provide high-quality products and services.

Digital Products & Software

Due to the nature of digital products, software licenses, downloadable materials, subscriptions, and SaaS services, refunds may not be available after:

  • Delivery

  • Download

  • Account activation

  • Service usage

Exceptions may be granted at our sole discretion.

Physical Products

Eligible physical products may be returned within 15 days if:

  • Unused

  • In original packaging

  • Not damaged

  • Accompanied by proof of purchase

Customers may be responsible for return shipping costs unless the item was defective or incorrect.

Custom Services

Custom software development, consulting, AI integrations, and professional services are generally non-refundable once work has begun.

Subscription Cancellations

Subscriptions may be canceled at any time; however:

  • Previous payments are generally non-refundable

  • Service remains active until the end of the billing period unless otherwise stated

Chargebacks

Fraudulent or abusive chargebacks may result in:

  • Account suspension

  • Legal collection efforts

  • Permanent service restrictions

  • $35 Chargeback fee will be processed 

Refund Processing

Approved refunds may take 5–10 business days depending on financial institutions and payment processors.

Accessibility Statement for D-G Tech Prime LLC

Effective Date: [2026]

D-G Tech Prime LLC is committed to ensuring digital accessibility for all users, including individuals with disabilities.

We strive to improve usability and accessibility consistent with applicable standards, including:

  • Web Content Accessibility Guidelines (WCAG)

  • Americans with Disabilities Act (ADA)

Accessibility Efforts

We aim to:

  • Provide keyboard-accessible navigation

  • Support screen readers

  • Maintain readable content structures

  • Improve color contrast and usability

  • Continuously monitor accessibility improvements

Ongoing Improvements

Accessibility is an ongoing effort, and we continually evaluate our websites and platforms to improve inclusivity and usability.

Third-Party Content

Some third-party integrations or external services may not fully comply with accessibility standards. We encourage users to contact those providers directly regarding accessibility concerns.

Contact for Accessibility Assistance

If you experience accessibility barriers while using our services, contact:

D-G Tech Prime LLC
Email: [admin@dgtechprimellc.com]

We will make reasonable efforts to address accessibility concerns promptly.

Shipping Policy for D-G Tech Prime LLC

Effective Date: [2026]

This Shipping Policy applies to physical products sold by D-G Tech Prime LLC.

Processing Time

Orders are typically processed within:

  • 3–5 business days unless otherwise stated

Processing times may vary during:

  • Holidays

  • Product launches

  • Supply chain disruptions

  • High-demand periods

Shipping Methods

We may use third-party carriers including:

  • UPS

  • FedEx

  • USPS

  • DHL

  • Freight providers

Shipping methods and estimated delivery times are provided during checkout.

Shipping Rates

Shipping costs are calculated based on:

  • Product weight

  • Dimensions

  • Destination

  • Delivery speed

Additional customs or import fees may apply for international shipments.

Delivery Estimates

Estimated delivery dates are not guaranteed and may be affected by:

  • Weather

  • Carrier delays

  • Customs processing

  • Supply shortages

  • Force majeure events

Lost or Damaged Packages

Customers should inspect packages upon delivery.

If packages are lost or damaged:

  • Contact us within 15 days

  • Provide order details and supporting documentation

Claims may be subject to carrier investigation procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses.

D-G Tech Prime LLC is not responsible for delays or losses caused by incorrect address information.

International Shipping

International shipments may be subject to:

  • Customs inspections

  • Duties

  • Taxes

  • Import restrictions

Customers are responsible for complying with local import laws and fees.

Contact Information

D-G Tech Prime LLC
Email: [admin@dgtechprimellc.com]
 

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